1. How long will it take to receive my order?

On checkout, you will see an estimated shipping time frame for when your package will be delivered. It depends on the shipping method you select and your location.

Once your order has been placed, it takes us ~3-5 business days to prepare and ship out. We will email you a tracking number as soon as it's ready.

If you need your order faster, please select one of the expedited shipping options and we will rush process your order within ~1 business day.

Orders with Custom Tokens, Personalization, or Monograms will take a ~2-3 additional business days to prepare and ship out.


2. How much is shipping?

Our Standard Shipping option is $4.95.

We offer FREE standard shipping for domestic orders of $60 or more!

If you need your order faster, we offer expedited shipping options. Pricing is determined by your location. 

Rates for shipping international orders is based on your location. Please observe whether customs/duties are included.


3. What is your return policy?

We have a 30-day return policy.

Returned products must be in new condition with all original packaging.

Orders with customization (personalization and monograms) are not eligible for returns.

Unless something is defective with the order, buyer is responsible for shipping costs back to The Wander Club.

Please email us at hi@thewanderclub.com to start a return.

If we made a mistake or something arrived damaged, we’ll make it right at no cost to you.

 

4. Do you ship internationally?

We sure do! Live rates and delivery times are estimated on the checkout page.

 

Any other questions? Don't hesitate to reach out to us at hi@thewanderclub.com and we will get back to you as quickly as possible!