FAQ

Each split ring on a Wanderchain can hold up to 35 Tokens. You can add a second split ring here to hold additional Tokens up to 70 total. 

For Necklaces, you can fit as many tokens as you'd like, but we recommend a maximum  of ~30 Tokens for ideal weight and appearance.

Absolutely! Adding Tokens is as simple as sliding keys onto a keychain. 

Yes! Wanderchains come in beautiful trifold branded packaging. Tokens and Necklaces are packaged in a velvet pouch. Here's a photo of what the standard packaging looks like.

Want to make it extra special? Premium gift packaging with a box and gift bag is available for Wanderchains, Tokens and Necklaces for $5. You can add gift packaging at checkout. Here's a photo of what the gift packaging looks like.

Please note that the gift packaging does not fit Booklets or Wander Boards. 

Yes! You can purchase a second split ring here. Please be cautious when attaching the split ring to avoid scratching the leather.

Yes we do! You can download it from here. 

Follow these care tips:  
- Cleaning: Wipe gently with a soft, lint-free cloth. Avoid harsh chemicals.  
- Avoid Moisture: Keep Tokens dry and away from perfumes or lotions.  
- Polishing: Use tarnish-resistant brass polish if needed.  
- Avoid Impact: Handle with care to prevent chipping or dents.  

Proper care will preserve the beauty and value of your Tokens for years!

You can order the Legacy Tokens here. If the location you are looking to purchase is sold out, you can place a custom order  through this link.

We carry Tokens for all current and many past MLB stadiums. View the MLB collection here.

Yes! U.S. orders of $60 or more after discounts ship free.

Total delivery time is processing time plus shipping time. You’ll see an estimated delivery window at checkout based on your location and shipping method.

Processing: Most orders ship within 1 to 2 business days. Orders with Custom Tokens, Personalization, or Monograms need 2 to 3 extra business days to process. Need it sooner? Choose an expedited shipping option at checkout and we’ll process your order within 1 business day.

Standard shipping times:

• US: 3 to 6 business days
• Canada, Australia, the UK and Europe: about 1 week
• Rest of the world: about 1 to 2 weeks

Once your order ships, we’ll email you a tracking number so you can follow it all the way to your door.

Please note: During busy periods like holidays and promotions, processing may take a little longer.

You'll receive tracking details by email once your order ships. You may also track your order here!

We have a 30-day return policy. 

Product must be in new condition with all original packaging. 

Orders with customization (personalization and monograms) are not eligible for returns. 

Unless something is defective with the order, buyer is responsible for shipping costs back to The Wander Club.

Email us at hi@thewanderclub.com to start a return.

We accept PayPal, Visa, Mastercard, American Express, Discover, and offer installment payments with Shop Pay and AfterPay.

We're so confident in our craftsmanship that we offer a lifetime guarantee on all of our products! We use high quality solid brass, hard enamel, full-grain leather, and vegan leather for our products to ensure  they last.

Our lifetime guarantee covers wear, tear, and damage. If you ever have an issue with one of our products, reach out to us at hi@thewanderclub.com and our team will make it right.